Cancellation Policy

We require 24 hours notice to cancel or reschedule your appointment to avoid a cancellation fee of $50 per service booked. By entering your credit card information, which is encrypted and stored in your customer profile, you agree to accept our cancellation and no-show policy fees.

 

All applicable cancellation fee(s) will be charged to your card if you cancel within 24 hours of the start of your appointment. For group bookings of two or more, each guest that cancels within 24 hours will be charged $25 per service booked.

 

If you or any member of your group fails to cancel or show up for your appointment(s), you will be considered a no-show and the no-show policy will apply. If you no-show for your appointment, you will be charged the full cost of each service booked (the total cost of the appointment).

 

For group bookings of two or more, your card will be charged for each service that any member of the group fails to show up for.

 

If you are more than 10 minutes late for your appointment, we may need to cancel, reschedule, or adjust your service(s) to fit the remaining time. If we adjust, cancel, or reschedule your service(s), you will be charged the full cost of the service(s).